Technical support is most useful when it is connected directly to design and production. At Blue Sky Dental Lab, our digital center, trained technicians and production team work within one case workflow. We help dental professionals move from clinical requirements to digital design and manufacture, with technical discussion available throughout the laboratory relationship.
A Digital Center Built for Daily Case Work
Blue Sky Digital Dental Lab was established in 2016, building on founder Mr. Wang’s more than 20 years of denture-industry and chairside experience. Today, our digital center has approximately 20 professional designers using 3Shape and Exocad. The laboratory receives oral scan data every day and resolves up to 4,000 cases each month.
This digital foundation supports our four-step service model: consultation, design, production and delivery. During consultation, we establish the clinical needs and case requirements. During design, our team creates digital designs tailored to the patient. Production then uses our advanced equipment and material options before the finished case moves to delivery.
From Case Information to Digital Design
Useful technical collaboration begins with clear information. When you contact us about a case, share the restoration requirements, material direction and expected schedule with the available scan data. Our designers can then work from the stated requirements within the digital workflow.
Our use of 3Shape and Exocad gives the team established platforms for digital design work. Just as importantly, our designers are part of the same laboratory as production. Questions about a case can therefore be considered in relation to the equipment, materials and manufacturing stage that follow design.
For complex cases, our About page states that decisions are made at a meeting first. This internal review step brings additional attention to challenging work before production proceeds. It reflects our belief that technical support should include discussion and evaluation, not simply file processing.
Production Technology and Material Options
Our production capability includes 10 printers and five five-axis cutting machine tools. The laboratory also identifies HeyGear and Ivoclar among its equipment. These resources support the manufacture of customized dental prostheses after the digital design stage.
Material selection is another part of the technical conversation. Blue Sky uses high-standard materials described on our site as FDA or CE certified, with international brands including E.max, Vita and Aidite. When discussing a case, clients can raise their preferred material direction with our team so the production plan reflects the stated requirements.
Quality is carried out in every process. Our technical approach therefore extends beyond digital design into the production stage, where the case is manufactured according to the agreed direction. Equipment and materials support this work, while our technicians remain responsible for the practical laboratory processes.
Technical Planning Around Case Type
Different restorations require different production schedules. Our FAQ lists 3–4 days for regular crowns, 5–6 days for implant crowns and 10–12 days for full-arch cases. These are the primary production references we use when discussing case timing. Our About page also gives a general reference of six working days for most cases.
By identifying the case type early, we can connect technical planning with a relevant production reference. This is especially useful when a practice is coordinating laboratory work with its broader appointment schedule. For complex cases, early discussion also creates room for the internal meeting and design review needed before manufacture.
Support for Practices, Laboratories and Agents
Our technical services are available to independent dentists, dental laboratories and agents. There is no minimum case threshold, and a first collaboration can begin with one test case. Clients can use that initial order to become familiar with our digital communication, design and production process.
Technical support does not end when a file enters production. Delivery is the fourth step in our workflow, and reliable after-sales support remains part of the service. Our team answers after-sales questions and keeps track of feedback so future case discussions can benefit from what we learn.
Discuss Your Next Case With Our Digital Team
Tell us what you are planning and include the available case information and technical requirements. We will connect your enquiry with the appropriate consultation and design workflow. Contact Blue Sky Dental Lab at info@bluesky-dentallab.com, +852 9791 5768, or +86 151 7330 5905 for WeChat and phone.
With an experienced technical foundation, dedicated digital designers and integrated production resources, we are ready to discuss how our laboratory can support your next case.